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Updated 28th May 2007
Please read this agreement in its entirety. All users of our service will be bound by this agreement. This agreement applies to all domain name extensions. We may change this agreement from time to time. Your use of our Services after the date on which updates are stated shows your unconditional agreement to them as set out below.
Definition of Terms
The following words and expressions shall have meanings hereby assigned to them except where the context otherwise requires:
"1st Domains", "us", "we" and "our" means 1st Domains;
"Service", means your Domains Name registration and/or services provided by 1st Domains to customers subscribing for the same;
"Client" and "You" means the party or parties who enters into this agreement with 1st Domains
1. The Registrar's Obligations
We agree that we will:
1.1 disclose accurately and completely all our terms and conditions
associated with your use of our services to register and maintain a domain
name sought to be used by you, including price and billing information;
1.2 comply with your lawful directions in a diligent and timely manner
regarding your domain name, (for example, registration, cancellation,
amendment, deletion, and associated technical support and billing);
1.3 process any new domain name registrations with the applicable registry
within 24 hours from the time we receive all the information required to
complete a registration if it is within our advertised business hours of
8:30am-5:00pm Monday-Friday, and otherwise within 48 hours.
1.4 notify you of the registration of your domain name(s), including the
details of: the domain name, your contact details, our contact details, the
registration period, your account id and password for your domain name and
your obligations as a registrant;
1.5 arrange for correction of any error in the information in the register
about any domain name registered to you when requested;
1.6 take all reasonable steps to safeguard and protect all information about
you stored in our databases and system(s);
1.7 comply with any order of any authority having jurisdiction regarding any
domain name registered to you;
1.8 use our best endeavours to deal with any complaints you may have about
the services we provide for you.
2. The Registrant's Obligations
You agree that you will:
2.1 comply with all applicable domain name policies. You agree that you have
read and understood the current policies;
2.2 make sure all information you give us is accurate and complete, keep us
informed of changes to any information you give us, and that you have the
authority to enter into this agreement;
2.3 keep any security information that we give to you confidential, safe and
secure;
2.4 satisfy yourself that your use of a domain name will not infringe
anybody's intellectual property rights and protect us, and everybody we are
in any business relationship with to provide services to you, from any such
claim;
2.5 ensure that you only use our services for a lawful purpose;
2.6 ensure that the use of any domain name registered to you does not
interfere with other users of the Internet;
2.7 ensure that any order of any authority having jurisdiction regarding any
domain name registered to you is complied with;
2.8 protect us, and everybody we have a business relationship with, against
any legal action taken against us because of the receipt or use of our
services by you or someone you are responsible for, including reliance by us
or anybody we have a business relationship with, on information supplied by you.
Duties of Other Persons
2.9 You agree to make sure everyone you are responsible for or who uses a
domain name
registered to you also meets the above duties.
3. Registration of a Domain Name
When a domain name is registered to you, or in your name as directed by you, then you agree:
3.1 that the following information becomes available to any member of the public:
- your name,
- your contact details and
- the domain name, its commencement and expiry dates and addresses/details
of the
name servers for it, and our name.
3.2 the domain name is registered in your name only because no other person has it according to the records of the register; and
3.3 neither we nor anybody else is representing anything else to anybody
regarding that domain name. The entry of a domain name in the "who is"
database shall not be taken as evidence of anything other than such
registration; and
3.4 that you protect us and everybody we have a business relationship with to provide services to you, from any claim arising out of the domain name
being registered in your name or as you direct.
3.5 If you choose at anytime to use the 1st Domains domain name parking service, you agree that 1st
Domains may place advertising on your parking page and 1st Domains specifically reserves this
right. 1st Domains also reserves the right to collect and retain all revenue obtained from
such advertising. You may terminate your use of the domain name parking service at any time
through your online Domain Name Manager.
4. Register is the Record
For all purposes the details shown in the register shall be treated as
correct and the authoritative record.
5. Payment of Fees
5.1 You agree to pay for the services we provide for you.
5.2 If you transfer a domain name registered to you to another registrant or
to be managed by another registrar, all charges owing to us shall become
immediately due and payable on the date of that transfer.
5.3 Our usual fees are for the domain name registrations and renewals, but
we may also charge you for web hosting and email services provided by us
upon your request. We will tell you before any additional charge is
incurred.
5.4 Our prices are stated in New Zealand dollars and exclude GST. Customers
who reside outside New Zealand are exempt from paying GST.
5.5 If you fail to pay your bill for any services offered by 1st Domains
excluding domain name registrations and renewals, your service will be
cancelled without notice and the outstanding amount due will be recovered
through our debt collection agency. Our debt collection agent may charge you a fee equal to 25% of the unpaid portion of the bill, but not less than
$21.50. Where the total debt collection agency costs, legal and other costs
arising from the collection of any owing amount exceeds the debt collection
fee charged, our debt collection agent is also entitled to recover such additional costs from you.
6. Suspension And Refusal To Supply Services
If you do not pay our charges for a domain name registered to you we may:
- cancel registration of that domain name; or
- refuse to provide a service you request.
7. Cancellation of a Domain Name
If we are going to cancel the registration of a domain name registered to
you as a result of you not paying our charges relating to that registration,
we will give you fourteen days notice before we initiate action to cancel
that domain name.
8. Exclusion of Liability
We exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of :
8.1 every officer, employee, contractor, agent of us
8.2 anyone else we get to perform our duties under any agreement you have
with us.
None of the persons specified above is liable or has to pay you for anything
else in connection with or resulting from anything any of us does or does
not do, or delays in doing, whether or not it is contemplated or authorised
by any agreement you have with us. This exclusion applies whatever you are
claiming for and in whatever way liability might arise.
This exclusion does not prevent you getting a court order requiring us to do
anything we have agreed to do for you and does not limit any rights you may
have under the Consumer Guarantees Act 1993.
9. Limitation of our Liability
We have excluded all other liability we or any of the persons specified in
clause 8 may have to you. If any of those persons is ever liable to you and,
for any reason, cannot rely on the exclusion of liability set out in clause
8 then this clause applies.
Where this clause applies, the maximum combined amount the persons specified
above (together) will have to pay you and anyone else who uses the services
we provide for you (together) is the amount of the last month's fee paid by
you under this agreement.
10. Law and Jurisdiction Applying to this Agreement
Unless we otherwise agree in writing, this agreement contains all the terms
of our relationship and continues to apply no matter where you are located
at the time any of the services are provided or where you reside. This will
be the case until this agreement is cancelled except to the extent clause 14
says otherwise.
To the extent legally permitted:
10.1 all our services are provided under New Zealand law;
10.2 any claim or dispute arising out of or in connection with this
agreement must be instituted within 60 days from the date the relevant
service was supplied to you;
10.3 except as otherwise stated, you may take action against us only in a New Zealand court;
10.4 where you or any registrant for whom you act supplies incorrect
information regarding a domain name and we incur cost in any matter
concerning that name then we may recover the costs incurred by us from you.
11. Cancelling the Agreement
11.1 We may cancel or suspend this agreement by giving you one month's notice if you do not meet your duties to us.
We may end the agreement for any other reason by giving you one month's
notice.
12. More Than One Person
You are responsible for everybody who you permit to act for you as a
registrant. We will take reasonable care to satisfy ourselves that you have
permitted those persons to act for you.
13. Each Clause Separately Binding
Each clause of the agreement you have with us is separately binding. If for
any reason we, you, or any of the persons specified in clause 8 cannot rely
on any clause, all other clauses of it are binding.
14. Rights and Responsibilities that Continue
The cancelling of any agreement you have with us does not affect any rights
and responsibilities, which are intended to continue or come into force
afterwards. These include the rights and duties under 2, 4 - 10, 12 - 13,
and this clause 14.
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